Testimonials – ESC Management Services

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"The projects Emma has worked on have been varied and numerous, mainly looking at the provision of health interventions for young people with complex medical needs in school and EHCP processes. Emma is an expert in this field and she has a deep and wide-ranging knowledge that she has used to support us when there have been conflicts but also to challenge our thinking around our own practice. I have always found her to be quick and easy to communicate with and an absolute professional with bags of integrity. It is always a pleasure to work with her and you know that you will get a fantastic outcome.”

Beth McPhail - Headteacher Hazelbeck School and Bradford District Achievement Partnership Chair

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"I found Emma a very capable and utterly professional colleague, who brought a wider and useful perspective to special education. In particular, Emma’s pertinent knowledge of health issues and the NHS, her skills in research and writing reports and papers for different professional bodies, and her excellent advocacy for the priorities and needs of the DAP to a wide and diverse range of audiences excellent and effective.”

Sally Joy - Former Headteacher Delius School and Bradford District Achievement Partnership Chair

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"Emma is professional, knowledgeable, has amazing attention to detail and real tenacity for doing what is right for young people with SEND and the colleagues working with them. I have personally really enjoyed working with Emma and have learnt so much, and the work we have done in a few short months is already having impact within our MAT."

Tonia Pugh - Senco/DDSL Beckfoot Nessfield Primary School and Trust Lead Senco School Improvement Team

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“Emma is an effective, efficient and extremely organized professional. Her dedication and commitment is evident in her work, which in my experience have been successful and high profile. Within this role, Emma worked strategically in focusing multi-organisations to a shared goal to great effect.”

Sally Newsome - Former School Nursing Special Needs Team Leader, Bradford District Care NHS FT

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"Emma's ability to cut through the process controls to deliver mutually beneficial solutions to customers and company is exceptional. She achieves this through an effective mix of professionalism, unparalleled knowledge, and skill. I have no hesitation in recommending her and whoever hires her will not be disappointed.”

Catherine Douglas - Former Head of Business Development and Performance Locala Community Partnerships CIC

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“The service provided was very professional and resulted in a high quality informative report. Emma took a flexible approach and was able to work around the availability of myself and other participants, this was a great help. The timescale given to Emma was very tight but she still delivered. I would highly recommend ESC Management Services.”

Lucy Scarle – Former NICE Fellows and Scholars Programme Manager

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“Emma's encyclopaedic knowledge and forensic approach to detail are incredibly reassuring to school leaders when working with complex situations where accuracy and certainty are vital. Emma is exceptionally responsive - always providing information, advice and sound opinion very quickly. Again, keeping pace with the frenetic demands of a school leader's life. Emma's moral purpose is second to none, and, like us, she always puts young people at the heart of her analysis. Her warm and expert approach brings the rare phenomenon of feeling safe, both during and after working with her - a priceless experience in the challenging scenarios we usually turn to her with."

Marijke Miles – Headteacher Baycroft School, Hampshire and NAHT SEND Council Chair

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“It has been an absolute pleasure to work with Emma over the last few months. She has provided excellent advice on how to manage very complex matters and as a result, we have achieved the best outcomes for our pupils. Her knowledge is outstanding, which she imparts in a pragmatic and easy to understand way. As a leader of two special schools, I have felt completely reassured and in very safe hands when working with Emma."

Rachel Weldon, Executive Headteacher for the Federation of Heathfield and St Francis Schools, Hampshire

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“Emma has been an invaluable asset to our school and Trust. Her extensive knowledge and ability to demystify SEND and Health legislation and guidance has been crucial in helping us understand their implications for our school. Emma’s thorough review of our EHCP’s and her insights on additional support from Health services have significantly improved our approach. She is always supportive, highly knowledgeable, and readily available to answer any queries for us and our school/Trust community."

Tarina Chow, Executive Business Manager Stanton Vale School, Nottinghamshire

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“Emma’s support for our school was exceptional. Her comprehensive knowledge of NHS interaction within the special school landscape is phenomenal. She is proactive in her approach and meticulous in her report writing. Her extensive review of our medical provision and the legal frameworks that underpin it took a matter of months. Although this was a huge task to undertake, Emma made the process manageable and understandable for us. It’s great that Emma’s support is moving us towards a working model involving the deserved NHS provision for our young people here at school."

Jo Bleasdale, Headteacher, Bettridge Special School, Cheltenham

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“Emma’s expertise has been the key to our Trust gaining the clarity and precision around the complexity of medical needs in our special schools in our local area. This has equipped us with the support and direction we need to seek to improve how education and health connect to support our pupils and families."

Andrew Buckton, CEO Enable Trust, South Gloucestershire

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"As solicitors working for schools and colleges, we find working alongside Emma Smith to be hugely beneficial for our shared clients. In particular, Emma has a truly excellent knowledge of both the legal and practical detail of how health provision should be delegated and supervised, which is a massive ongoing issue for education providers. We also find Emma to be highly sensible, pragmatic and results orientated, an approach which is also a great help to schools and colleges."

Roger Inman, Partner, Stone King LLP Solicitors

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